Auto Dealerships
Analyzing telecom activity is a critical component to the success of any Auto dealership and their ability to meet sales goals every month.
TriVium’s Call recording solution helps the dealership to record calls made by sales people and to evaluate how well they could influence potential customers and bring traffic to the dealership. By this evaluation, an experienced manager will be able to train his sales team to be productive very quickly.
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Education
Schools and Education Departments rely on phone systems for a great deal of their communication. With so many staff and faculty members, often spread across different locations, it is important to maintain a high level of understanding and communication on every level and on a constant basis. Likewise, telephone conversations are typically the only means of communication that parents, families and community members use when contacting school officials.
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Financial Institutions Businesses banks, insurance companies and credit unions deal with critical voice and data information. Efficient tracking and analyses of inbound and out bound calls are not only mission-critical but also provide insights into how performances can be boosted.
Our products help your organization optimize productivity, enhance customer service, measure work efficiency as well as meet statutory requirements.
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Government
Government agencies are often busy, teeming with staff members that rely on telephone conversations for much of their work; be it answering queries or working at public’s problems over the phone. Because many of the projects that take place in these agencies require a great deal of confidentiality, it is important that fraudulent and unauthorized calls be monitored for and prevented. TriVium Systems offers a comprehensive call tracking solution that alerts the department heads when such calls are made, and provides caller IDs to prevent future re-occurrences.
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Healthcare
Healthcare is one of the vertical markets where communication needs are complex and time-sensitive. TriVium’s solution helps Healthcare customers track and monitor telecom activity and also record the critical calls on a need basis.
The completely automated solution helps management to look at telecom costs at a micro level and help to optimize the same.
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Hospitality
Telephony is one of the aspects of guest service and a good revenue generator for Hotels. It is important for the Hotels to ensure that their telecom expenses are well managed and integrated with various Property Management Systems in the marketplace.
TriVium’s Telecom Billing and Management solution provides an organized and efficient way to accurately manage, track, and bill guests for their telecom usage.
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Lawyers Office
Lawyers spend a lot of time talking to their clients on the phone. TriVium’s solution not only provides extensive tracking and reporting of inbound and outbound calls, but also provides tools to time the call and automatically generate billing reports for customers.
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Real Estate
Real estate brokerages maintain thousands of property listings and telephone activity is the lifeline that connects customers with agents. With several listings to track, many with unique phone numbers, brokerages need a tool to help understand the interest of each listing.
TriVium’s solution gives brokerages a powerful call tracking, reporting and analysis solution to measure the call traffic generated for each listing.
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Solutions for Small Businesses
Solutions for Medium sized Businesses
Solutions for Multi site Businesses
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